Due to our concern for you, our staff, and all of those around us, we have updated our protocols for all appointments. At this time, our hours remain the same and we will continue to be here to provide care for your pets.
We will be operating all appointments as no contact or limited contact with pet owners. This applies to all Medical, Resort, Training and Grooming appointments.
- We ask that you call us at 303-922-5500 once you arrive in our parking lot. We will have a technician or doctor call you to discuss what your appointment is for and how your pet is doing. We will then have a single staff member come outside to collect your pet and bring him/her inside for the exam.
- Please wait in your car or in the shaded picnic area at least 6 feet from other clients. and keep your phone at hand during this exam. The doctor will call to discuss the exam and any needed diagnostics or treatments for your pet.
- At the closure of your appointment, a single staff member will bring your pet and any medications out to your car. We will then call to collect payment over the phone.
- These protocols are in place for ALL medical and surgical appointments.
Medical Appointments: We are scheduling appointments as normal. Please be aware that due to the volume of appointment requests, same-day appointments may not be available except as emergency exams.
Prescriptions: If you need to have a prescription filled for your pet, we highly recommend using our Online Pharmacy for direct shipment to your home. If you would prefer to pick up as normal, we will ask that you call us from your car when you arrive to pick up our medication. We will accept payment over the phone, and we will place your medication in a pickup/drop off box just outside our front door.
Pet Health Questions: If you have questions about whether your pet’s clinical signs warrant an appointment, our doctors are more than happy to chat on the phone about your pet. We recommend you download our telemedicine app and request a consultation with one of our on-duty doctors. With Airvet our doctor can both talk to you and even see your pet if needed. We will help you decide if an in-person appointment is necessary at this time and answer questions you may have. Consultation fees may apply pending on the level of telemedicine offered.
Pet Resort: Daycare and Boarding are both fully open 7 days a week at normal hours. We ask that you only bring in food and medications for your pets, and we will provide bedding/ blankets for your pets during their stay
Grooming: Open for existing clients, at this time we may not be able to accommodate new clients
Training: At this time, we cannot offer all of our normal onsite training, however, please contact us for remote and drop off training options